Privacy policy

1. Responsible for the treatment

In compliance with the provisions of Regulation (EU) 2016/679, General Data Protection Regulation (RGPD), Organic Law 3/2018, on the Protection of Personal Data and Guarantee of Digital Rights (LOPDGDD), users are informed that the personal data provided through this website will be processed by:

ONECOWORK GLOBAL, SL (from now on) forward, ONECOWORK)
Address: C/ Piamonte 23, 28004 Madrid
Contact email regarding data protection: [email protected]

This Privacy Policy regulates the processing of personal data obtained through the website, contact forms, information requests, reservations, service contracting, commercial visits and other channels enabled by ONECOWORK.

2. What data do we process?

Depending on the relationship you have with ONECOWORK, the following categories of data may be processed:

  • Identification data .
  • Contact details.
  • Professional or business data.
  • Data related to requests for information or contracting.
  • Data derived from reservations and use of spaces.
  • Website browsing and usage data.
  • Data obtained through cookies and similar technologies, in accordance with the Cookies Policy .

Only the data strictly necessary for each purpose will be requested.

3. Purposes of the processing

Personal data may be processed for the following purposes:

  • Assistance with inquiries.
  • Manage queries, requests for information, incidents and any other communication sent by users.
  • Commercial requests and visits.
  • Manage requests to visit ONECOWORK spaces, arrange commercial meetings, send information about available centers and prepare commercial proposals.
  • Contracting of services.
  • Manage the hiring of coworking spaces , private offices, meeting rooms and any other service offered by ONECOWORK.
  • Customer management.
  • Manage the contractual, administrative, accounting and billing relationship with customers.
  • Supplier management.
  • Manage the contractual and administrative relationship with suppliers and collaborators.
  • Security.
  • Guarantee the physical and logical security of the facilities, information systems and the website itself.
  • Improvement of services.
  • Analyze the use of the website to improve the user experience and optimize the services offered.
  • Commercial communications.
  • Send information about new ONECOWORK centers, promotions, events, activities and services when there is consent from the interested party or any other legal basis that legitimizes this sending.
  • Comply with the legal obligations that are applicable to the data controller.
4. Legal basis for the processing

The processing described above is carried out on the basis of one of the following legitimations provided for in article 6 of the GDPR:

  • Consent of the interested party.
  • Execution of a contract.
  • Application of pre-contractual measures requested by the interested party.
  • Compliance with legal obligations.
  • Legitimate interest of ONECOWORK GLOBAL, SL, especially to guarantee security, prevent fraud, improve services and properly manage business activity.

When the treatment is based on consent, it may be withdrawn at any time.

5. Recipients of the data

Personal data may be communicated to:

  • Public Administrations when there is a legal obligation.
  • Judges and Courts.
  • Financial entities.
  • Auditors.
  • Legal, tax or labor advisors.
  • Technology providers.
  • Companies responsible for maintaining computer systems.
  • Companies responsible for web hosting.
  • Companies in charge of electronic communications.
  • Service providers who act as data processors in accordance with article 28 of the GDPR.

Likewise, the data may be communicated to the companies that make up the ONECOWORK Group, when this is necessary for:

  • the correct provision of services;
  • customer service;
  • internal administrative management;
  • business coordination;
  • compliance with legal obligations;
  • the group's corporate management.

Under no circumstances will personal data be communicated to third parties for purposes other than those indicated above without a legal basis that legitimizes it.

6. International transfers

In general, international data transfers are not envisaged.

However, certain technology providers used by ONECOWORK may process data outside the European Economic Area.

In these cases, these transfers should only be made when there is an adequacy decision from the European Commission or through the application of the appropriate safeguards provided for in articles 45 to 49 of the GDPR.

7. Data retention period

Personal data will be retained for the time necessary to fulfill the purpose for which it was collected.

They will subsequently remain blocked for the periods established by current legislation to address possible legal responsibilities.

Once these terms have expired, they will be securely deleted or anonymized.

8. Rights of interested parties

Interested parties may exercise the following rights at any time:

  • Access.
  • Rectification.
  • Suppression.
  • Opposition.
  • Limitation of treatment.
  • Portability.
  • Withdrawal of consent.
  • Right not to be subject to automated decisions when applicable.

To exercise any of these rights you can contact [email protected] indicating in the subject: "Data Protection". When necessary, documentation proving the identity of the applicant may be requested. Likewise, interested parties may file a complaint with the Spanish Data Protection Agency: https://www.aepd.es .

9. Accuracy of data

The user guarantees that all data provided is true, complete and updated.

The user will be liable for any damage or loss that may arise from the communication of false, inaccurate or outdated data .

10. Information security

ONECOWORK applies appropriate technical and organizational measures to guarantee a level of security appropriate to the risk, in accordance with article 32 of the GDPR.

All personnel authorized to access personal data are subject to the corresponding duty of confidentiality and professional secrecy.

However, the user must be aware that the security measures existing on the Internet are not absolutely invulnerable.

11. Social networks

ONECOWORK maintains corporate profiles on different social networks.

The interaction of users with these profiles will involve the processing of your data in accordance with this Privacy Policy and the conditions of use and privacy policies of each social network.

ONECOWORK will not use the information obtained through the aforementioned networks for purposes other than those derived from the management of its corporate profiles, unless there is a legal basis that allows it.

12. Cookies

This website uses its own and third-party cookies for technical, analytical and, where applicable, advertising purposes.

You can consult detailed information about the cookies used, their purposes and how to configure or reject them in the corresponding Cookies Policy. .

13. Third-party services and providers

The website may incorporate tools, platforms or services provided by third parties, such as mapping services, video playback, forms, analytical tools, booking platforms, CRM solutions or any other functionality necessary for the correct provision of the services.

The use of these services may involve the processing of personal data in accordance with the privacy policies of the respective providers.

ONECOWORK selects suppliers that offer sufficient guarantees to comply with current regulations on data protection.

14. Links to third-party websites

This website may contain links to third-party websites.

ONECOWORK is not responsible for the content or privacy policies of the aforementioned websites, recommending that the user review the applicable conditions in each case before providing any personal data.

15. Minors

The services offered by ONECOWORK are not aimed at children under fourteen (14) years of age.

Minors of the aforementioned age must not provide personal data without the prior authorization of those with parental authority or guardianship.

If ONECOWORK becomes aware that data from a minor has been collected without the corresponding authorization, it will proceed to eliminate it as soon as possible.

16. Updating the Privacy Policy

ONECOWORK GLOBAL, SL may modify this Privacy Policy when necessary to adapt it to regulatory changes, criteria of the control authorities, judicial resolutions, modifications in the processing carried out or for any other circumstance that justifies it.

When the modifications substantially affect the rights of interested parties or the way in which their personal data is processed, they will be communicated by appropriate means when legally required.

The version published at any time on this website will be the current version and will replace any previous version.

Last updated: July 2026.